Even before they arrive, visitors from out of town are full of questions regarding their stay. In search for information about local attractions, directions, ect., they go straight to the front desk, check into the establishment and start asking the employees for the answers.
In a recent conversation with a friend of mine, (who happens to be a hotel manager.), I learned that the most asked question at the hotels front desk is "Where can I find a good restaurant?". He told me that he no longer likes to answer by recommending a local restaurant. There where a few instances when the customer was unhappy with his suggestion, he even had a guy try to pass the diner bill to the hotel.
Here is the answer, send them to the computer.
Some hotels will list a couple of local restaurants on their own sites, but this doesn't solve the problem of unhappy diners. The best way for hotel managers to keep customers happy is to do a few minutes of searching the web themselves. Find the most up to date online local restaurant directory and keep it in your browsers "favorites" or place a link to it on the hotels web site on a page named "Local Resources".
In Dutchess County, N.Y., it is without a doubt, http://DutchessCountyRestaurants
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